FAQ

How do I know what boots I need?

The footwear that you need will depend on a great many factors and you need to ask yourself a few questions before making a purchase: What will I use them for? Do I need something waterproof? Do I need a boot or will a shoe be fine?

Please click through to our usage page for a rough indication of what activities the boots and shoes in our range are suitable for.

If you would prefer to speak to someone please call our Customer Services Team on 0800 840 1411.

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What type of leather is used for the manufacture of Rohan shoes?

We use 3 types of leather:

  • Full grain leather – the best cut.
  • Nubuck leather – is full grain leather that has been lightly sanded.
  • Suede – is the second cut of leather (underside). It’s softer and slightly less durable than full grain.

For more information on the technology of our footwear please click through to the technology page.

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Are any of the Rohan shoe styles leather free?

No. The styles that are not in Full Grain or Nubuck leather are made with Suede.

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How long will my shoes or boots last?

This is a difficult question to answer because there are a number of variables involved. This will depend on how often you wear them, what you wear them for and how well you look after them.

Please click through to our care page for more information on looking after your shoes or boots.

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Are my shoes or boots waterproof?

Not all of our footwear range is waterproof.

If you are unsure check the tag that came with your boots/shoes or the product description for the product you are interested in online. Alternatively, call Customer Services on 0800 840 1411 and they will be able to advise you.

View all Men’s footwear
View all Women’s footwear

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How do I clean them?

For more information on aftercare for your boots or shoes, click through to our care page or call Customer Services on 0800 840 1411.

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What’s the best way to tie my laces?

Tying your laces may seem like a trivial factor to consider when getting ready for an outdoor pursuit such as walking but well tied laces could actually mean the difference between sore feet and comfort.

The shoes or boots will be criss-cross laced through the loops, so the next few instructions are for tying the lace hooks:

  1. The first lace hook is the ‘locking hook’ and will lock the laces in place. Tie the lace over the hook (from the top down), and cross over in the middle up to the second hook. This will hold the lace in place securely.
  2. Tie the lace under the second hook (from the bottom), and cross over in the middle up to the third or top lace hook.
  3. Tie the lace over the top lace hook (from the top down, as with stage 1) and finish with a bow or knot. This means that the top knot or bow isn’t right at the top of the shoe/boot. A lot of people, especially women find that the front of the ankle is particularly sensitive and by tying the knot sitting lower down there is less pressure on the most sensitive part of the ankle.

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Where can I get new laces?

Unfortunately we don’t hold stock of spare laces for the shoes or boots in our range. Any specialist outdoor shop should have a good selection.

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Is any of the Rohan footwear range suitable for crampons?

Currently we don’t have any crampon compatible footwear in our range.

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