If you just want to place an order:
We now have a 24 hour Order Line number. The freephone* order line number is 0800 840 1412. You can now place your order over the phone 24 hours a day, 7 days a week.
* Calls are free from a BT landline. Call costs from a mobile or networks other than BT may vary.
If you prefer to place your order by post, you can download and print the order form below. Alternatively, give our Customer Services Team a call and they will post you an order form.
Rohan Order Form – download now
If you need help and advice:
You can ring our Customer Service team on freephone* 0800 840 1411 between 9am and 5pm, Monday to Friday (or 24-Hour Answerphone). If you are calling from overseas please dial +441908 517901
*Calls are free from a BT landline. Call costs from a mobile or networks other than BT may vary.
Here at Rohan, we take Customer Service very seriously. That's why we've got a fully-staffed
Customer Service Department - and we're here to help. So, if you're not quite sure,
give us a call.
Here's some of the things we might be able to help with.
Sometimes, we're out of stock of items on our website. That's because we're out of stock in our warehouse here in Milton Keynes. Sometimes, though, one of our stores might have one still available. Just give us a call and we'll ring round to try and track it down for you. It won't cost you any more in delivery - it's all part of the service.
We try and include as much detail about our products as we can on our website. But, if you need a bit of extra information or advice, just give us a call. Our Customer Services Team know our range inside out. And we're always happy to help.
We give as much general sizing information as we can on our website but sometimes a little bit of detailed advice can make all the difference. Our Customer Services Team will have the current collection to hand - and they've personally tried on or used most things. So, if you want a bit of specific advice about how individual things 'fit', give us a call.
If you've got stuck somewhere on our website, or it's not working quite how it should, don't despair, give us a call. Maybe your password doesn't work. Maybe you can't find what you're looking for. We're here to help. We can guide you through the website on the phone - or, if you prefer, take your order direct.
If you'd prefer to have a good look at our range - and try it on before you buy, give us a call. We can help you find your closest store.
Please dial +441908 517901.
The Customer Services Department is open Monday to Friday, 9am to 5pm.
We look forward to being of service!