Privacy Policy

When you order, we will require your name, e-mail address, credit/debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is also requested so that we may contact you if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order. Any information given to Rohan Designs Ltd. will not be passed to any third parties and we will not send unsolicited mail to anyone. A facility is available to receive product update information and news of special offers. We will only send this news to customers who actively request it and you can unsubscribe at any subsequent point by sending an e-mail to post@rohan.co.uk with the subject line "Unsubscribe".

Cookies

In order to make your shopping experience as fast and easy as possible we use cookies. Cookies are commonly used by many websites and provide a means for sites that you visit to keep track of your online patterns and preferences as well as identify you as a returning visitor. Although a cookie is a small file that is sent to your computer to be stored on your hard drive, it can in no way read or access your information saved on your hard drive.

Third-party cookies

In the course of directing you to this website from an email that we sent you, our third-party email direct marketing provider may place a unique persistent cookie on your computer.

Persistent cookie

A persistent cookie is a line of text that is stored temporarily on your computer. As that cookie is written to a drive, it is not destroyed when you close your browser. Emailvision persistent cookies used by our third-party email direct marketing provider will automatically expire after 60 days.

Post Click Tracking tags

We may send information about your web site usage back to our reputable third-party email direct marketing provider. This is for the purpose of targeting our future email campaigns. To do this, we use clear GIF’s or pixel tags on this site, which allow our provider to recognise a browser’s cookie when a browser visits this page.

Any data that is obtained is anonymous, therefore is not linked to a particular person. It can’t ascertain your name, address, telephone number or email address. Data normally consists of click stream information which is simply sites you have visited or links you have clicked.