When you order, we will require your name, e-mail address, credit/debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is also requested so that we may contact you if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order. If you have opted in to sharing your information with our partners, they (currently Epsilon Abacus) may from time to time share your data with third parties which offer products and services that might be of interest to you. A facility is available to receive product update information and news of special offers. We will only send this news to customers who actively request it and you can unsubscribe at any subsequent point by sending an e-mail to firstname.lastname@example.org with the subject line "Unsubscribe" or by clicking unsubscribe at the bottom of any email we send to you and we will stop sending you any promotional emails as soon as is reasonably possible.
A persistent cookie is a line of text that is stored temporarily on your computer. As that cookie is written to a drive, it is not destroyed when you close your browser. Emailvision persistent cookies used by our third-party email direct marketing provider will automatically expire after 60 days.
Post Click Tracking tags
We may send information about your web site usage back to our reputable third-party email direct marketing provider. This is for the purpose of targeting our future email campaigns. To do this, we use clear GIF’s or pixel tags on this site, which allow our provider to recognise a browser’s cookie when a browser visits this page.
Any data that is obtained is anonymous, therefore is not linked to a particular person. It can’t ascertain your name, address, telephone number or email address. Data normally consists of click stream information which is simply sites you have visited or links you have clicked.
If you need help and advice
You can ring our Customer Service team on freephone 0800 840 1411 between 9am and 5pm, Monday to Friday (or 24-Hour Answerphone).
If you are calling from overseas please dial +441908 517901.
Rohan Designs Ltd
30 Maryland Road
Registered in England & Wales
Registered Number: 01567549
VAT Number: 679 0643 01