Here at Rohan, we are committed to the health, wellbeing and safety of our community of customers, staff and suppliers.
We have been following closely the development of the COVID-19 situation and have been implementing changes to our operations and procedures, in line with current governmental advice.
For now, our shops will remain open with those additional precautions in place. We are also available for you to shop from home at rohan.co.uk and will continue to send emails and deliver the best service possible.
In line with recent recommendations, many of our staff are now working from home and we ask that you bear with us through this period; we may take a little longer than normal to respond to certain enquiries.
Our warehouse has plans in place to ensure the supply of orders will not be interrupted and our home delivery courier, DPD, has introduced new options for ‘no contact’ deliveries should these be required.
As the situation develops, our plans will obviously change to reflect the latest advice; we will, of course, write to update you with any developments.
We know how important simply “getting outdoors” is to all of us – in terms of both our mental and physical health – even if our walking routes are a little bit shorter and closer to home, for now.
We have a fantastic team here at Rohan who are working very hard in very challenging circumstances to serve our customers, support our communities and take care of each other. Our goal while we do that is to continue to deliver our usual high standard of personal service allowing us to continue to deliver brilliant outdoor clothing where it’s needed.
Over the next few weeks we plan to bring you a selection of interesting and, hopefully, entertaining stories about the Rohan community – which we hope will be of interest. As a taster take a look at a story sent in from customer Stephen Buckley about touring Scotland.
If you have anything that you’d like to contribute – suggestions, feedback or anything you’d like to share with your fellow Rohan enthusiasts – we’d love to hear from you.
Our email address is firstname.lastname@example.org.
In the meantime we would like to say thank you to each and every one of our customers, our teams and our partners for your continued support.