Terms & Conditions

By placing an order with us you will be deemed to have read, understood and agreed to these terms and conditions. If you are unhappy with any aspect of these, then you should contact one of our customer service advisors before placing an order with us. English law governs these terms and conditions and your use of our website and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our terms and conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to supply products to outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you. A Contract between the customer and Rohan Designs Ltd. for the sale of our products will only exist once an order has been accepted, processed and despatched and the goods have been adopted. This does not affect the customer's statutory rights. Prices and availability of goods is subject to change without notice.


The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you send an order by means of this website for goods and/or services, your order shall constitute an offer for the goods and/or services selected. Your credit/debit card will normally be charged at the point of placing your order and we will send you an email acknowledgement as soon as you place your order, however these emails do not constitute acceptance of your order.


Acceptance of your order shall only take place when the goods are despatched to you. Until then Rohan Designs LTD reserves the right to decline the order. Possible reasons for non-acceptance of an order include, (but are not limited to), failure to obtain authorisation for your payment, stock issues, pricing or description mistakes, or suspicious activity regarding the order, payment, customer account or delivery address. In the event of non-acceptance of your order we will refund you, however please be advised that this can take up to 5 working days to show in your account.


No binding contract is created until your order has been accepted. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English court.


The products offered for sale on this website are directed at residents of the United Kingdom. Rohan makes no representation that any products referred to on this website are available, or appropriate for use, in other locations. If you choose to access this site from other locations, then you are responsible for compliance with local laws if applicable.


Security of Your Information


Our site uses secure server software to protect your information whenever you place an order. This software encrypts all information you input before it is sent to us to minimise the risk of the being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that may be of interest to you. We will only do this if you have opted-in to receive such communications.


Intellectual Property and Right to Use


The intellectual property rights to all material and content supplied as part of this website including, but not limited to, the words, images and design is vested in Rohan Designs Ltd or our licensors. Material and content contained within this website is available for personal, non-commercial use in order to facilitate a purchase from Rohan Designs Ltd. Any other use of this material and content including copying, transmitting, publishing, displaying, distributing or using to create derivative work is not permitted unless expressly authorised by Rohan Designs Ltd or our licensors.


Company Information


Registered Office: Buckingham House, West Street, Newbury, Berkshire, RG14 1BD, United Kingdom
Registered in England & Wales
Registered Number: 01567549
VAT Number: 679 0643 01