Help Centre

Welcome to our Help Centre. Here you’ll find answers to popular questions and guides on everything from our delivery options through to our guarantee – shopping with us has never been so easy.
FAQs

FAQs

Find the answers to your questions about Rohan products, orders, returns, and more.

FAQs
Delivery

Delivery

Explore the delivery and collection options we have available when shopping online.

Delivery Information
Returns

Returns

All the information you need to make a return or organise an exchange if you’re not satisfied with your order.

Returns Information
Payment

Payment

Everything you need to know for a smooth checkout experience including Payment Options and Accepted Methods.

Payment Methods
Customer Services

Customer Services

Get support with orders, returns, and queries. Our Customer Services Team is here to help every step of the way.

Customer Services
Sizing Guides

Sizing Guides

Ensure the perfect fit with our detailed Sizing Guides. Find accurate measurements for all our clothing.

Sizing Guides
Rohan Guarantee

Rohan Guarantee

Discover the Rohan Guarantee. Replace, Refund, or Repair options available if your expectations aren’t met.

Rohan Guarantee
Rohan Gift Card

Rohan Gift Card

Learn how to give the gift of adventure with a Rohan Gift Card. Explore where, and how to redeem and the T&C’s that apply.

Rohan Gift Card

Delivery Options

We deliver straight to your door or a shop of your choice.

Delivery Information

Sizing Guide

Get the perfect fit with our Size Guide.

Size Guide

Gift Cards

Give the gift of adventure with the Rohan Gift Card.

Gift Cards

Catalogue

Browse through the pages of our latest catalogue.

Catalogue

Customer Service

Free phone our UK based team on 0800 840 1411.

Customer Service

Free Returns

Free returns for all UK customers.

Free Returns