Ethical Trade

Supplier relationships are important to a business, and we work hard to maintain a good level of visitation, assessment and longevity in our relations with all our suppliers. We focus on building long-term stable partnerships, providing support and a positive feedback cycle – we actively seek to reward good progress with growing our businesses together. This process is governed by our own Supplier CSR Policy Manual. Our suppliers are custodians of Rohan’s values; it is therefore vital that suppliers know and understand our standards and why they are so important to us. As part of the Rohan supply base, and as a business-owner, suppliers should feel the same pride in being able to offer customers a product with quality and care behind it. We get to know our suppliers through a comprehensive assessment process designed to instigate conversation, from Rohan-specific reports to visiting our suppliers in person. We also commission independent social audits of factories, carried out by a non-profit organisation dedicated to employee welfare. They employ local auditors with an in-depth knowledge of local laws and working culture, who are able to engage directly with employees. We work with them because their social assessment of a factory places weight on the “worker voice”. Assessing working conditions is a complex and challenging task but we work hard to ensure we understand factory needs and how Rohan can play a part in being supportive to that. After all, it is only by a thorough understanding of whom we are working with, can we tailor our ethical programme to the requirements of an individual supplier. Suppliers are chosen for their quality of production, technical ability and future potential. Rohan is committed to working alongside factories in order to promote best practice, continuous development and improvement. Good quality communication is required to establish a trading relationship with Rohan and this is followed by continuous updates and site visits. Equally, our suppliers are invited to visit us during their overseas travels: our door is always open to those wishing to share news of their growth, ethical work and discuss any challenges they may be facing. Relationships with our suppliers continue to develop alongside our ethical programme. Communication, collaboration and long-standing relationships are the foundations of a responsible business, and it is through these core principles we can all continue to move forward together.